fbpx

Contact us

Are you ready to master you next move?

Call us, message us, or knock on our door?

Our friendly team is ready to move you into your new home or office. Call us on 0439 989 480 or fill out our contact form for more information

Office hours

Monday – Friday: 9 AM – 5 PM

Saturday and Sunday: 10 AM – 4 PM


    Frequently asked questions/ T&Cs

    What areas do you service?

    While we are Mornington Peninsula locals, we service anywhere in Victoria and can even help you move interstate.

    How do you calculate your fees?

    We offer fixed quotes for complete jobs as well as hourly fixed quotes. This means we won’t charge you extra if the move takes longer due to unforeseeable circumstances (traffic, etc). All our quotes (including in-person quotes) are free of charge.

    What type of trucks do you use?

    Master Movers has a large fleet of trucks to help you with your next move. Unlike smaller trucks you can hire and drive yourself, our trucks require a truck license due to their size. Due to the space they offer, we can move everything in one go rather than charge you more to do multiple trips.

    I've got pets, can they be there on move day?

    Absolutely! Moving is just as stressful – if not more – for your pets. We’re a pet-friendly company that ensures your pets (and their favourite toy!) are moved safely.

    What happens if my furniture is lost or damaged?

    While our team uses high-quality materials and are expert packers, accidents can happen. In the rare case something is lost or damaged, the Master Movers team is fully insured and backed by Allianz and Marine Transit Insurance, and they will submit a claim for you. 

    Master Movers requires that any insurance claims are made within 48 hours of your move date. 

    Master Movers will not remove possessions that have not been safely packed and ready to move

    Please be advised that cartons, bags or any utensils not packed by our Master Packers cannot be insured.

    When storing with Master Movers, clients are welcome to access their own units, however our insurance no longer covers goods past this point.

    Can you help me move my piano or billiard table?

    Despite the complex nature of things like pianos and pool tables, our team’s knowledge and experience means we can assist, so you don’t need to outsource. 

    Can I assist with the move?

    Please note that whilst we are happy for clients to assist on move day, goods are no longer insured by Master Movers if they have been handled by the client after the job has commenced. It is always recommended that you let our team move any fragile or heavy items.

    Do you provide storage?

    Master Movers offers both long and short term storage solutions on the Mornington Peninsula.

    If a client would like to have access to their own storage unit so that they can come and go, goods are no longer insured by us and the client will need to organise their own insurance.

    What our clients say

    4.8
    Based on 232 reviews
    powered by Google
    Anne-Lise Haugen
    03:29 04 May 24
    Great job The Boys- Andrew, Andrew & Reece where fantastic
    Amy van der Helm
    02:41 01 May 24
    This is the second time I’ve used Master Movers and Cam and Dave were amazing. Got in and got the job done and nothing was a problem for them.Highly recommend these guys, from the booking process to the move, all made my life stress free!thanks!
    Natasha Abdullah
    00:59 01 May 24
    Would highly recommend this company. Graeme and Andrew showed up early to be ready for the job, moving my things fast and efficiently to my storage unit. Friendly guys. The whole process was a breeze, as we all know moving can be stressful. Communication was great on the teams end. Huge thanks again to Paul and the rest of the crew in the company. I’ll make sure to pass on details to anyone else needing to move.
    Ash N
    01:55 26 Apr 24
    Anyone who knows me well, is aware that I rarely give a 5 star review to anyone on my google reviews. However, this is a different case.I had to have more than 10 house moves in the past 20 years, and I have to admit that I have never had such a good experience in my previous ones than the last one with the #Master_Movers. Exceptional work:- Deal / value *****- Availability *****- Punctuality *****- Precision *****- Packaging and boxing *****- Removal and loading *****- Unloading and delivery *****- Meeting the expectations of the customer ***********Thanks to Giordan and Paul ;Special credit to superstars Rhys, Darren, Jake and David.Five hundred star work.
    Rodney Grasby
    08:12 21 Apr 24
    Great service. Friendly and delicate workers, would recommend to anyone
    Monique Lane
    07:22 14 Apr 24
    Jack, Dave, Rhys and Andrew….. these guys were amazing…. so considerate, thoughtful, fun to be with , hard working non stop. Such a pleasure with these guys making our move not only worry free but also entertaining. Great to see a group of young men working together as a team who still make customer satisfaction their number one priority..
    Blade Hendricks
    22:31 26 Mar 24
    Jordan, Paul, Adrian and Jack were great helping us with the transition. They did it easily and effortlessly and we would highly recommend to anyone looking to relocate in the surrounding area. They handled our furniture/belongings with care and communicated with us from start to finish.Great job guys!Blade & Caz
    Lauren Harris
    18:39 17 Mar 24
    We just had our second move in as many years last week, and we approached Master Movers again after a great first experience. Paul welcomed us back warmly when I emailed him for a quote and booking, and we were able to quickly work out and lock in a date for our move.On the day of the move, David, Cam and Reyen turned up right on time and set to work quickly and carefully loading our belongings into the truck. We weren’t as organised as we would have liked but they made us feel like nothing was too much trouble, they asked for (and listened to) instructions where needed, and are a very friendly and capable team.All in all the move was done and dusted in 5 hours and our personal effects were handled with respect and care. While we hope not to require their services again any time soon, we know we’d be in great hands if we did.

    Who we’ve worked with